SCOPE OF THE QUALITY MANAGEMENT SYSTEM

Sekonjalo Transmissions Sales and Services provide specialised repairs and sales of all makes of torque converters, transmissions and axles.

Exclusions applied for.

• 7.3 Design and Development – No design and development activities are entered into as standard components are repaired to manufacturer specification.

• 7.5.2 Validation of processes for production and service provision – The final product is submitted for testing before delivery to the client.

ORGANISATIONAL VISION AND MISSION 

Vision
Sekonjalo Transmissions Sales and Services will position itself to become the service provider of choice within the broader trackless mining industry.

Mission
We will achieve our vision through a commitment to Quality Workmanship that will be supported by an ongoing focus on Superior and reliable service thereby forming mutually beneficial partnerships with everyone within our value chain, from suppliers to clients and our team of dedicated employees. 

QUALITY POLICY

As Management of Sekonjalo Transmissions Sales and Services we commit ourselves to comply with the requirements as defined in the Quality Management System and the specifications of the ISO 9001:2008 code as defined within this document.

To live up to our mission statement and to achieve our objectives, we will strive to build the organisation with a focussed approach on internal efficiencies and 

productivity. We will provide the framework for our team of qualified, committed and enthusiastic people within which they can develop themselves to become the cornerstone of the business thereby investing back into the business creating mutually beneficial relationships as partners within the organisation.

Through dedication to customer service and innovative solutions we will position the business to deliver the highest quality repairs to all types of transmissions Torque Converters and Axles within a safe and efficient environment, thereby establishing and entrenching our reputation within the industry.

Supplying top quality repairs will be balanced against an internal commitment to provide superior ongoing maintenance support to the client thereby creating a relationship of trust and future growth.

This commitment to quality in service and product requires a focussed approach, from the selection of service providers to the ongoing monitoring and measurement of processes within our business, thereby ensuring optimum business performance and growth, with a distinct focus on client satisfaction resulting in client retention which would translate into success for all stakeholders.

Our aim will further be to build and maintain mutually beneficial relationships between all role players within our value chain, thereby assuring a support structure that will continue delivering rewards to everyone both internal and external.

To achieve the high standards we set for ourselves and the repair quality which we provide it is essential that every member of the team is suitably qualified, competent and motivated, not only to do the job right but to continuously strive for improvement and excellence.

As management team and personnel we will strive to find ways to continually improve the Quality Management System, to ensure that it remains a value add to the business not only through market credibility, but also through internal pride. 

Certification

23

Please complete the short form below to contact us.